Returns & Exchanges

At Scoop Wholefoods, we strive to ensure the highest quality for our bulk wholefoods and sustainable products. Due to the nature of our food items, we offer returns or exchanges on products that are found to be defective or damaged upon arrival.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged product and the packaging, ensuring the batch number or expiration date is visible if applicable.

• 2.
  Contact Customer Support

  Email our team within 48 hours of receipt with your order number and the documentation to initiate a return request.

• 3.
  Await Verification

  Our quality assurance team will review your claim to ensure it meets our health and safety guidelines for food-grade returns.

• 4.
  Receive Refund or Replacement

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost.